Contact the Daily Prize Games editorial desk
The desk behind every model, table and costed figure on this site reads every message it receives. What follows sets out what it can act on, what it cannot, and what a message needs for a correction to happen quickly.
On this page
What the desk reads
Three kinds of message do the most work here. The first is a correction: a figure that fails its own arithmetic, a worked example that no longer matches its stated assumption, or a sentence that misreads what terms at this end of the market usually say. The second is a licence-class update: the desk re-checks every brand’s register status before a build ships, but registers move between builds, and a reader who has just run a lookup on the Gambling Commission’s public register can save the next review real time. The third is an operator term change: wagering multipliers, cashout caps, minimum deposits and payout windows all move without notice, and when one moves far enough to shift a category-typical range, every page priced on that range needs re-costing. All three reach the same desk: the people who write and maintain these pages.
What to include in a message
A useful tip stays short. Start with the page address, then quote the sentence or figure at issue so the desk checks the same words you read. Add the source a checker should open: for a term change, the operator’s own promotion or terms page and the date you saw it; for a register question, the register check you ran and what it returned; for arithmetic, the number you believe is wrong and what it should be under the assumption the page states. Nobody needs to build a case before writing. The desk treats every message as a lead rather than a verdict: it opens the primary source, re-runs the model where the claim touches one, and changes a page only when the source supports the change.
What the desk cannot answer
Three requests sit outside the remit, and saying so saves a wasted wait. The desk gives no gambling advice: no tips on games, no view on whether an offer suits a particular reader, no predictions about outcomes. It cannot help with accounts: the site holds no player accounts, keeps no logins, and will not approach an operator on a reader’s behalf over a deposit, a withdrawal or a locked account. It does not handle disputes: a complaint about an operator belongs first with that operator and, where the operator holds a Gambling Commission licence, with an approved alternative dispute resolution provider after that; this site has no standing in the process. For anyone affected by gambling harm, the right door is the National Gambling Helpline on 0808 8020 133: free, confidential, run by GamCare and open around the clock.
When to expect a reply
Every message is read, most within a few working days. A reply follows when a correction is being prepared and a detail needs confirming, when a source deserves a second look before anything changes, or when one question would sharpen a vague tip. Not every message earns an individual reply, and silence does not mean a tip was dropped: some of the quietest messages produce changes that appear on the site days later, with no correspondence attached. Speed tracks the check behind the claim. An arithmetic slip inside one worked example can be fixed the same day. A register question may require a fresh lookup across every brand the site covers before a page is republished, and that is deliberately slower, because a licence label printed in haste is worse than one printed late.
How corrections are made
When a tip holds up, the correction lands on the page itself, not in a footnote. The wrong figure goes, the model is re-run so that any table, chart and calculator on the page agree again, and the modified date moves to record the change. Where an error was substantial, the surrounding wording is rewritten too, because a stale sentence defending a corrected number is its own kind of error. Assumptions are handled in the open: if a category-typical band no longer matches what operator terms publish, the band is restated and the pages priced on it are re-costed rather than left to drift. Corrections are never made by overwriting a page while leaving its date still: the date is the audit trail, and a reader comparing an old screenshot with the live page can see which version they hold.
Daily Prize Games. Independent costing of casino offers for British readers. No operator pays for a word on this page; board placement is paid for and explained on the How We Are Paid page. 2026.